Assistance Programs

Making Service Affordable

Mountain West is committed to helping customers stay connected which is why we partner with federal programs that financially assist qualifying households.

Lifeline Program

The Lifeline program is a federal initiative that helps eligible low-income households get discounted phone and internet services.To be eligible for the Lifeline program, individuals must meet certain income requirements or participate in a government assistance program such as Medicaid, SNAP, or Supplemental Security Income (SSI). Additional information about eligibility can be found at

Am I Eligible?

If your household is eligible, you can receive:

  • Up to a $9.25/month discount on your internet, phone, or bundled service
  • Up to a $34.25/month discount if your household is on qualifying Tribal lands

Please apply online via the National Verifier. You can also print a copy of the application to submit.

Already Approved?

Once you have applied and been approved by the National Verifier, contact us via email or phone to select your service and apply your Lifeline discount.

If you have completed the application process through a different internet service provider and have an approved status, you can reach out to us with your application number so that we can apply your benefit.

The service is non-transferable and is limited to one discount per household.